Principle of data collection

In order to provide an appropriate user experience, the plainte-en-ligne.masecurite.interieur.gouv.fr(open in a new window) website collects information.

This collection of information and the processing of the personal data transmitted are carried out in a lawful, sincere and transparent manner, in accordance with Act No. 78-17 of January 6th 1978 on Data Protection and Civil Liberties, and Regulation (EU) 2016/679 of April 24th 2016 on the automated collection, storage and retention of personal information ("GDPR").

Under these provisions, you have the right to access, rectify, delete, object to and limit the processing of personal data collected by the French Ministry of the Interior.

However, the data collected in Police or Gendarmerie statement drafting software, as part of your request, is subject to rules specific to this software, which has been declared to the CNIL. These rules concern in particular the rights of access, rectification, deletion, opposition or limitation of processing.

To delete your account, go to your personal space (click on the “Log in” button at the top of the page, then on the “My account” tab) and click on the “Delete” button.

To modify your account:

• For accounts created by France Connect, the only details that can be modified are: country of residence, address, and telephone numbers.
• For a certified account, the contact details (country of residence, address, and telephone numbers) and password can be modified.
• For an account created manually (with login and password), civil status data (title, birth name, first name, date of birth, place of birth), contact details (country of residence, address, and telephone numbers), and password can be modified.

Contact

For specific requirements regarding your account, please contact:
pel-pn@interieur.gouv.fr

For any information or to exercise your data protection rights, please contact:

• by mail pel-pn@interieur.gouv.fr

• by post the Data Protection Officer at the French Ministry of the Interior (with a copy of your identity document if you wish to exercise your rights):

  Ministère de l’Intérieur
  À l'attention du délégué à la protection des données (DMPD)
  Place Beauvau
  75800 Paris CEDEX 08

All personal data collected is treated with the strictest confidentiality. In particular, government departments undertake to respect the confidentiality of emails sent via electronic messaging. Messages and email addresses are only kept for the time necessary to process them.